SHIPPING
We will ship anywhere in the continental USA only. We do not ship to any international addresses. All orders will be shipped via USPS with delivery confirmation. Please allow 5 – 7 business days for delivery.
Shipping fee is $5 for the first item and an additional $2 for each additional item.
RETURNS
Returns are accepted, however a Return Authorization Code must be obtained prior any item being returned to us. Returns without this authorization number will not be credited back to you. We will credit ONLY the item cost and NOT the shipping fees.
All returns must be made within 10 days of delivery. All the returned items must have the original package and item sku number on it and not have any signs of wear/use.
Every return is required to be accompanied with the Return Merchandise Authorization Number (RMA) provided by us.
To request an RMA, please write to returns@elenasjewels.com
The returned package must includes:
Your Full Name, A copy of sales receipt, The RMA number must appear outside envelope or box.
Credit will be issue to the same credit card used for the purchase and the amount will be for the item cost only, shipping fees will not be refunded.